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IBM Unveils its new Business Email Service

By November 26, 2014 June 26th, 2019 No Comments

IBM Unveils its new Business Email Service 1

Windows Outlook is currently the most widely used email services in the business world. IBM also offers Notes, but it doesn’t have the penetration rate as Outlook.  The company has introduced a new email app called IBM Verse, focused especially on businesses. What makes the new email service different from the others is that it combines email, file sharing, social media and analytics for learning your behaviour. It can use all this information to predict your interactions with co-workers.

IBM Moving from Hardware to Cloud

IBM Unveils its new Business Email Service 2

IBM has been the leading computer and IT hardware producer for a long time, but recently it has been making growing investment in cloud computing. This new email service is expected to be an extension of the major shift the company has taken.

IBM Verse has a personal assistant that learns from your behaviour and creates responses to emails based on matching previous instances. You can also use it for a number of other purposes currently not seen in the existing email services:

  • Transform your email content into threads for social media and blogs;
  • Check the relationships between workers in the email;
  • Search attachments;
  • Mute an email chain.

There are other more conventional features like displaying frequent contacts, assignments and schedules.

Existing IBM Business Email and Social Connections

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IBM Notes is currently used by more than 25,000 organizations while IBM Connections, a social platform, is used by double that number of companies. IBM Verse is expected to give a tougher fight to the Outlook.

IBM is currently releasing Verse as a free “model” with limited size for mailbox and file sharing.  The premium edition is planned to be released beginning 2015.

There are also indications that Verse beta will be available only to a select few partners and customers of IBM. A full release has been promised to be followed by iOS and Android apps to help professionals improve productivity.

Before IBM, Google had released its new email service known as Inbox. The search giant promoted it with the capability to organize emails better and display information like appointments, package deliveries and flight bookings. What makes IBM Verse different is that the company doesn’t intend to sell your data to third-party companies. This is again another feature that reiterates the importance of Verse as a business email service rather than a general option.

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